At a glance
We Clean PGH, operated by GOBERNAOS LOGISTICS, uses the information you submit to respond to cleaning requests and manage customer services. Submitting the quote form saves your request and sends email notifications. A quote request does not create a booking.
Information you choose to share
You may provide your name, email or phone, cleaning address, ZIP code, room counts, cleaning preferences, requested visit time, notes, and an optional walkthrough video. The video is previewed on your device and uploaded when you submit. Larger supported videos may be compressed on your device first.
Customer records can include contact details, requests, agreed cleaning routines, completed service dates, invoices, payment status, amounts, and optional tips. Payment details are entered on Stripe’s payment page; our website does not store your full card number or security code.
How your information is used
We use this information to review your space, prepare quotes, arrange visits, provide cleaning and support, send invoices and receipts, and keep service history. Requests sharing an email address or phone number may be linked to an existing customer record.
Routine cleaning reminder emails are optional. Our team records your permission before enabling them. You can unsubscribe using the link in any reminder, or contact us. Unsubscribing does not stop essential messages about an invoice or a request you made.
Only share information relevant to cleaning. Avoid filming people, private documents, valuables, access codes, or financial information.
Hosting and outside services
Vercel hosts the website and processes technical access and security data. Supabase stores requests, customer records, and private walkthrough videos. Resend delivers and forwards email, and the business receives messages in its Gmail inbox. Stripe handles invoice payments and related payment information. These providers process data to supply their services and under their own privacy policies.
Google Fonts supplies website typefaces. Phone and WhatsApp buttons open external services when selected. Any messages you send through those services are subject to their own privacy practices.
Analytics, advertising, and cookies
We have not added advertising pixels or visitor analytics to this website. Website information is used for the cleaning services and communications described here, not sold through this website. Necessary admin sign-in cookies, hosting logs, and external payment or messaging services are separate. See our Cookies & website data page for details.
Your choices and privacy requests
You can browse without submitting a request. Contact info@wecleanpgh.com or (412) 520-6308 to request access, correction, deletion, or a change to your contact preferences. We may need to verify your identity. Some transaction records may need to be retained for accounting, dispute handling, or legal requirements.
Use the unsubscribe link in a routine reminder to stop those emails. A video link expiring does not delete the stored video; contact us if you want it removed.
Retention and security
Customer records and walkthrough videos are private and restricted to the business’s operations tools. Email video links are private access links that expire; avoid forwarding them to others. Authorized staff can access the video through the dashboard while it remains stored.
Records are retained for handling inquiries, providing ongoing services, customer support, accounting, and related business needs. Deletion is handled through business record review or a privacy request; closing the browser does not delete a submitted request. No online service can guarantee absolute security.
Children, changes, and contact
This service is intended for adults arranging cleaning for a property they are authorized to manage. Do not submit children’s information. Contact us if such information was included by mistake.
We may update this notice as our services change. The revision date identifies the current version.
We Clean PGH · 1435 Justine Street, Pittsburgh, PA 15204 · info@wecleanpgh.com · (412) 520-6308.